Long-term, ongoing supplier relationships are like hen’s teeth. It is rare for a company to maintain such a long-standing commercial arrangement as Alltruck Bodies has with Lavender Composites.
It all started over 12 years ago when Doug McDonald forged a relationship with Geoff Thomson and Tony Holland at Alltruck Bodies while working with another company. When Doug joined the team at Lavender Composites, the strong relationship that he had created with Alltruck Bodies came with him. Trust is the key component to any good working relationship, which is what Doug brought with him when he joined Lavender. Geoff and Tony have been trusting Lavender’s products and insights ever since.
Geoff said, “I have known Doug for many years. Prior to him working for Lavender, we worked on many projects together, so I know that he has the experience and knowledge to deliver exactly what we need, plus their range of products includes some of the best available in the country.”
Alltruck Bodies manufacture a range of truck bodies including FRP body trucks, honeycomb panel body trucks, Holypan panel body trucks and insulated panel body trucks (refrigeration trucks). Geoff is confident in choosing Lavender’s panels over any other in the marketplace. “Alltruck Bodies manufacture a diverse range of trucks. One of the products we purchase from Lavender Composites is a panel with a German RAL9016 gloss-white skin finish. This gives us a point of difference in the market, as our trucks then have a nice white glossy finish. Our customers like the way it looks and we know that the product is the very best quality, which gives us confidence in the finished product both aesthetically and functionally.”
Alltruck Bodies use these key products to manufacture their trucks:
- Holypan structural panels
- PanTec structural panels
- ThermoTec insulated panels
- PlyTec panels (commonly called FRP panels, i.e. plywood core with fibreglass skins each side).
Convenient locations are another drawcard for Alltruck Bodies. Lavender Composites has locations and stock in Brisbane and Melbourne and Alltruck Bodies also has facilities in both these cities. This aids in Alltruck’s mission to reduce its carbon footprint and deliver their products in a faster time frame with less waste.
Looking forward to continuing the strong relationship and purchasing products from Lavender, Geoff said, “Alltruck Bodies are a very loyal customer. Once we gel with a company with a good quality product and a good price, the business is theirs.” Geoff has no hesitation in recommending Lavender Composites to any truck builder looking for a quality product backed up by outstanding customer service.
