Who we are

Our website address is: https://lavenderpanels.com.au.

What personal data we collect and why we collect it

Contact forms

When you sign up for our newsletter or submit a contact form, your name, email address, and other details you provide to us within the form are automatically captured using Gravity Forms and stored in the backend of our website. This personal information is collected by Gravity Forms in accordance with their privacy policy. We keep this personal information for one year for customer service purposes and marketing activities.

Cookies

Cookies are small data files placed on your computer or device to improve your experience on websites and for targeted online advertising. Generally, cookies collect information such as IP addresses and location data. Cookies may also collect information about the behaviours of the user, such as websites visited and activity on websites. We and our third-party service providers may use cookies and other tracking technologies, such as the pixel function of Facebook, to automatically collect and store certain device and usage information. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, as cookies are an industry standard, this may mean you will not have the full functionality of some websites.

Analytics

Our website uses Google Analytics, a service which transmits website traffic data to Google’s servers. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics and other Google products to help us understand website traffic and webpage usage. By using this website, you consent to the processing of your data by Google in the manner described in Google’s Privacy Policy and for the purposes stated. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

Embedded content from other websites

Content on this site may include embedded content, e.g., videos, images, articles. Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

When you sign up for our newsletter or submit a contact form, we share your contact details with Mailchimp, a third-party service provider that we use to manage our contact lists for customer service purposes and email marketing activities. We only share your contact details with Mailchimp and you can unsubscribe from email marketing by clicking the link at the bottom of the email. By using this website, you consent to your contact details being shared with Mailchimp and used by us for the services and in the manner described in Mailchimp’s Privacy Policy.

What rights you have over your data

You can request to receive a copy of the personal information we hold about you. You can also request that we erase any personal information we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact

If you have any questions or concerns about our use of your personal information, then please contact us by emailing composites@lavender-ce.com.